FAQ

Frequently Asked Questions (FAQ)
Welcome to Al Hajar Store! Below are some frequently asked questions to assist you in navigating our site and making your shopping experience more enjoyable.

Q: What is your return policy?
A: We offer a 30-day return policy for most products. If you are not satisfied with your purchase, please contact us to initiate the return process. Please note that some items may be subject to a restocking fee.

Q: How do I track my order?
A: You can track your order by logging into your account and viewing the order status. A shipment confirmation email with a tracking number will also be sent once your order has shipped.

Q: What payment methods do you accept?
A: We accept most major credit cards, PayPal, and Apple Pay for your convenience.

Q: How do I contact customer service?
A: You can reach our customer service team by emailing us at alhajarstore@gmail.com or using the live chat feature on our website.

Q: How can I check if a product is in stock?
A: Product availability is listed on the product page. If an item is out of stock, you can sign up for a notification to be alerted when it’s back in stock.

Q: Do you offer international shipping?
A: Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on the destination.

Q: How do I create an account?
A: To create an account, click on the "Sign Up" button at the top right of our website. You will be prompted to enter your name, email address, and create a password.

Q: How do I unsubscribe from your newsletter?
A: To unsubscribe from our newsletter, simply click the "Unsubscribe" link found at the bottom of any of our emails.

Q: How do I leave a product review?
A: To leave a review, visit the product page and click the "Write a Review" button. All reviews are moderated before being published.

We hope this FAQ page has been helpful! If you have any other questions, feel free to reach out to us. Thank you for shopping at Al Hajar Store!